New Zealand

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New Zealand is a founding member of Digital Nations and has a long‑standing commitment to people‑centred, trusted, and efficient digital government.

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Our current focus is on system‑level reform, reducing the cost of digital delivery while improving service quality through stronger central leadership, reuse, and coordinated investment.

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New Zealand recognises that fragmented, agency‑by‑agency digital delivery has driven unnecessary cost, duplication, and inconsistent user experiences. In response, government is shifting toward a more centralised, coordinated digital system that delivers better value for money and more seamless services for people and businesses.

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A central mechanism for reform is the Digital Government Target State, which defines the future design of New Zealand’s digital government system. The Target State provides a clear direction for how agencies design, buy, and deliver digital services in a more consistent and interoperable way.

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This approach enables government to “build once, reuse, and continuously improve” reducing long‑term costs while improving service consistency.

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More information about New Zealand’s approach to digital government can found here: Digitising Government Programme (DGP).